We welcome questions, suggestions, and corrections from readers, researchers, clinicians, and anyone else with an interest in accurate probiotic science. Here is how to reach us.
General Contact
For general questions, feedback, or anything that does not fit a specific category below, email:
hello@truecanineprobiotics.com
We aim to respond within three business days.
Topic Suggestions
Our editorial calendar is driven in large part by reader questions. If there is a concept, strain, or research question you would like us to explain, email hello@truecanineprobiotics.com with the subject line “Topic Suggestion.” We cannot cover everything, but every suggestion is read and considered.
Corrections
If you believe a factual statement on the site is incorrect, please report it. Email hello@truecanineprobiotics.com with the subject line “Correction Request” and include the article URL, the passage in question, and — where possible — a citation to the correct information. Correction requests are evaluated impartially against primary sources under our Corrections Policy, and we aim to acknowledge them within two business days.
For Researchers and Clinicians
We value input from the scientific and veterinary community. If you would like to flag a relevant study, point out a nuance we have oversimplified, or suggest a reference, email hello@truecanineprobiotics.com with the subject line “Research Input.” Please note that contacting us does not create a professional relationship, and we cannot provide individual case guidance.
Press and Partnerships
For press inquiries, licensing, or educational partnerships, email hello@truecanineprobiotics.com with the subject line “Press” or “Partnership.” Note that we do not accept manufacturer funding for editorial content, and commercial arrangements never influence what we teach — see our Disclosure.
What Not to Send
Please do not send personal medical information about your animals, and do not use this channel for emergencies. If your dog needs urgent care, contact your veterinarian or an emergency clinic immediately. This site provides education, not veterinary advice — see our Medical Disclaimer.
Response Times
- Correction requests: acknowledged within 2 business days
- General inquiries and topic suggestions: within 3 business days
- Press and partnerships: within 5 business days
Before You Write
Many questions are answered in our About page, Editorial Policy, Disclosure, and Privacy Policy.